{"id":7,"date":"2026-08-28T00:12:48","date_gmt":"2026-08-28T00:12:48","guid":{"rendered":"https:\/\/ausenasupport4.wordpress.com\/?page_id=7"},"modified":"2026-08-28T00:12:48","modified_gmt":"2026-08-28T00:12:48","slug":"services","status":"publish","type":"page","link":"https:\/\/ausena.com.au\/support\/services\/","title":{"rendered":"Services"},"content":{"rendered":"\n
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Services<\/p>\n

Four divisions. One point of contact.<\/h1>\n

Most clients work with us on a recurring monthly package. One-off projects are welcome too.<\/p>\nTalk to us about your needs<\/a>\n

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01<\/p>\n

Ausena Business<\/p>\n

Core business admin<\/p>\n<\/div>\n

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02<\/p>\n

Ausena Professional<\/p>\n

Sector specialists<\/p>\n<\/div>\n

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03<\/p>\n

Ausena Digital<\/p>\n

Online presence admin<\/p>\n<\/div>\n

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04<\/p>\n

Ausena Life<\/p>\n

Family & household<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n

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Three ways to work with us<\/p>\n

Not sure which fits? We’ll help you pick on the first call.<\/p>\n<\/div>\n

\n\nMonthly Support<\/span>\nRecurring hours every month, from 5 through to 40+.<\/span>\nSee details ↓<\/span>\n<\/a>\n\nSpecialist Packages<\/span>\nDefined support built around one particular need.<\/span>\nSee details ↓<\/span>\n<\/a>\n\nProjects<\/span>\nOne-off clean-ups, setups, migrations and systems work.<\/span>\nSee details ↓<\/span>\n<\/a>\n<\/div>\n<\/div>\n<\/section>\n\n
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\n\"Business\n
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01 — Core service<\/p>\n

Ausena Business<\/h2>\n

Your core business admin, taken care of. For small businesses and sole traders who need the day-to-day handled reliably.<\/p>\n<\/div>\n<\/div>\n

\nEmail & calendar management<\/span>\nAppointment booking & follow-ups<\/span>\nData entry & CRM updates<\/span>\nDocument preparation & formatting<\/span>\nQuote administration & invoicing<\/span>\nMeeting notes & reports<\/span>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n
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02 — Specialist<\/p>\n

Ausena Professional<\/h2>\n

Specialist admin for sectors where the paperwork has its own rules and its own deadlines.<\/p>\n<\/div>\n\"Tradesperson\n<\/div>\n

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NDIS provider admin<\/p>\n

\nClient onboarding & records<\/span>\nService booking & invoicing<\/span>\nRostering & staff documentation<\/span>\n<\/div>\n<\/div>\n
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Tradie admin<\/p>\n

\nJob scheduling & quotes<\/span>\nInvoicing & follow-up<\/span>\nSupplier correspondence<\/span>\n<\/div>\n<\/div>\n
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Bookkeeping support<\/p>\n

\nReceipt & invoice entry<\/span>\nXero \/ MYOB preparation<\/span>\nPayroll admin support<\/span>\n<\/div>\n<\/div>\n<\/div>\n

Administrative support only, not a substitute for a registered BAS or tax agent.<\/p>\n<\/div>\n<\/section>\n\n\n\n

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Dedicated service pages<\/p>\n

Five areas, covered in depth.<\/h2>\n

Each of these has its own page, with the full scope of what we do and what we don’t.<\/p>\n

\n\nBusiness Admin<\/span>\nEmail, calendars, invoicing, CRM and document preparation for small businesses.<\/span>\nView page →<\/span>\n<\/a>\n\nProperty Investors<\/span>\nPortfolio, rental income and maintenance administration for landlords.<\/span>\nView page →<\/span>\n<\/a>\n\nMortgage & Finance<\/span>\nBack-office support for brokers, from onboarding to settlement.<\/span>\nView page →<\/span>\n<\/a>\n\nShort-Stay Support<\/span>\nGuest, booking and cleaning coordination for short-stay hosts.<\/span>\nView page →<\/span>\n<\/a>\n\nHome Education<\/span>\nLearning journals, portfolios and planning for home-educating families.<\/span>\nView page →<\/span>\n<\/a>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n
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\n\"Scheduling\n
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03 — Digital<\/p>\n

Ausena Digital<\/h2>\n

The administrative side of your online presence: a lower-cost, hands-on alternative to a full marketing agency.<\/p>\n<\/div>\n<\/div>\n

\nSocial media scheduling & captions<\/span>\nComment & review monitoring<\/span>\nWebsite & e-commerce updates<\/span>\nAI-assisted templates & workflows<\/span>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n
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04 — Personal<\/p>\n

Ausena Life<\/h2>\n

For busy professionals and families: the things you don’t have time to do, including household budget tracking, NDIS documentation and home education records<\/a>.<\/p>\n<\/div>\n\"Parent\n<\/div>\n

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Family & household admin<\/p>\n

Available as a monthly Family Admin package<\/p>\n<\/div>\n

\nFamily calendars & reminders<\/span>\nSchool & activity paperwork<\/span>\nBill & renewal tracking<\/span>\nTrades & service bookings<\/span>\nSubscriptions<\/span>\n<\/div>\n<\/div>\n
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Budgeting support<\/p>\n

Tracking and organising, not advice<\/p>\n<\/div>\n

\nHousehold budget spreadsheets<\/span>\nIncome & expense tracking<\/span>\nCategorising spending<\/span>\nBill & payment calendars<\/span>\nMonthly spending summaries<\/span>\nPreparing figures for your accountant<\/span>\n<\/div>\n<\/div>\n
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Family activity & community planning<\/p>\n<\/div>\n

\nLocal activities, classes & holiday programs<\/span>\nWeekly shortlists & bookings<\/span>\nCalendar entries<\/span>\n<\/div>\n<\/div>\n
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Appointment & service coordination<\/p>\n<\/div>\n

\nResearching providers<\/span>\nBooking & rescheduling appointments<\/span>\nOrganising referrals you supply<\/span>\nAppointment records<\/span>\n<\/div>\n<\/div>\n<\/div>\n

Administrative coordination only. Budgeting support means setting up and maintaining the spreadsheet and tracking the figures you give us — we don’t provide financial advice, and we don’t provide medical advice or make clinical decisions.<\/p>\n<\/div>\n<\/section>\n\n\n\n

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Across every division<\/p>\n

Technology & Cloud<\/h2>\n

Technology isn’t a fifth division — it’s the layer underneath all four. Clients often start with Ausena Business, Professional, Digital or Life admin, then grow into managed IT support, cloud projects or fractional IT consulting without ever switching providers.<\/p>\nSee how the technology layers work →<\/a>\n<\/div>\n<\/section>\n\n\n\n

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How we work<\/p>\n

Ways to work with Ausena<\/h2>\n

However you’d prefer to start, it’s the same team and the same standard of work behind it.<\/p>\n\n

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Monthly Support<\/p>\n

Recurring support for businesses or families who need reliable help every month, at a volume that suits your workload.<\/p>\n

\n5 hrs<\/span>\n10 hrs<\/span>\n20 hrs<\/span>\n40 hrs\/month<\/span>\n<\/div>\n<\/div>\n\n
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Specialist Packages<\/p>\n

Defined support designed around a particular need, so you know exactly what’s included from the start.<\/p>\n<\/div>\n\n

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Projects<\/p>\n

One-off clean-ups, setups, migrations, portfolios and systems projects, scoped and delivered once.<\/p>\n<\/div>\n\n<\/div>\n\n

Specialist Packages<\/p>\n

Popular ways to start<\/h3>\n\n
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Business Admin Starter<\/p>\n

Get the recurring admin off your desk.<\/p>\n